Track Your Order
Wondering where your handmade happy mail is? Here’s how to check on your Nana’s Attic Crochet order.
Find your order-status link
- Open the order confirmation email you received after checkout. You can also check your shipping confirmation or shipping update email, if you received one.
- Look for a link or button such as View your order to open your personal order-status page. Your order number is also listed in your confirmation email; the number alone is not a tracking link.
- If prompted, log in or verify your order number and the email address or phone number you used at checkout.
- When tracking is available, follow the tracking number or carrier link for shipment updates.
Can’t find the email? Check your spam, junk, and promotions folders and search for “Nana’s Attic” or your order number. Keep your order-status link private.
Tracking hasn’t updated?
A shipping confirmation or label does not necessarily mean the carrier has scanned your package yet. Tracking can remain unchanged until the carrier records its next scan. Check the carrier’s tracking link for the latest available information.
If your order-status page has no tracking number, or you’re concerned about a delay, reply to your order confirmation or shipping email with your order number so we can help. Please don’t send payment details.
If the carrier shows a delivery problem or a delivered package you haven’t received, check the delivery details and reply to your order email for help.
Shipping information
Our Shipping and Returns policy lists USPS Priority Mail as our shipping method. Please refer to that policy for our shipping and return information.